Refund Policy
💛 Refund Policy
At Sunshine Henna, every order is created and packaged with care and intention. Because our products and designs are handmade, all sales are considered final once processed.
That said, we always want you to be happy with your purchase. If you experience an issue with your order — such as a damaged item, incorrect product, or any concern about your experience — please reach out so we can make it right.
📧 Email: info@sunshinehenna.com
Please contact us within 7 business days of delivery with your order details and a short description (or photo, if needed) of the issue.
We’ll review your message and work with you to find a fair resolution. Depending on the situation, this may include a replacement, store credit, or another appropriate solution.
Please note:
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Custom and handmade items are non-refundable unless there is a proven error or defect.
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Sunshine Henna is not responsible for packages lost or damaged by the shipping carrier once they are in transit.
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Refunds (if approved) will be issued to the original payment method and may take several business days to appear.
Thank you for supporting Sunshine Henna — your trust means the world to us, and we’ll always do our best to ensure your experience feels as warm and intentional as our art. 🌞
Would you like me to make a slightly adjusted version for Angelic Affinity next (so it fits better for gloss and beauty product orders)?